Featured ILLiad Troubleshooting articles
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Find the most viewed, recently created, and recently updated FAQ and Troubleshooting articles for ILLiad.
Most viewed articles
- How do I set up an SFTP connection with Filezilla to connect to my ILLiad Server?
- How do I fix it when I am getting a File in Use error message when I trying to print in ILLiad?
- I am getting the message "Invalid Session ID" when I try to sign into ILLiad through the Web
- How do I install the latest version of the ILLiad Client?
- I used to see a pop-up window when printing asking me if I want to print or cancel, but I cannot see it anymore?
- An ILLiad request keep changing back to Unfilled
- If I just installed ILLiad on a new computer, what settings or permissions should I have on my computer?
- ILLiad mailhost emails aren't arriving. Does OCLC support DMARC using DKIM for notifications?
- How do I set up a connection through SFTP that goes directly to a folder on the ILLiad server?
- I'm getting an error when I try to print in ILLiad, why is this?
- After upgrading to 9.2, my ILLiad Client addons or LUA scripts do not work.
- How do I fix it when I have a file that I edited and saved the PDF, but I am getting PDF Conversion failed error message in ILLiad?
- What URL should be used to access WebCirc when you are Hosted ILLiad
- I have requests sitting in Awaiting Odyssey Processing in ILLiad and they are not moving out of that queue
- Printing is not working and I am getting an error message about a table in ILLiad
Recently created articles
- Can ILLiad be run on a Virtual Machine? ( created Wed Mar 04, 2026 )
- Does ILLiad 10 support Windows Server 2025? ( created Mon Dec 15, 2025 )
- How do I update my ILLiad Secure LDAP Certificate if I am hosted by OCLC? ( created Wed Dec 10, 2025 )
- Can I use the Alma API to include a value that would allow users to auto clear when creating a new user? ( created Thu Nov 06, 2025 )
- Can I edit the illiad.dll file for our webpages? ( created Tue Oct 14, 2025 )
- Why does the ILLiad workform show +30 in the Need Before field? ( created Fri Sep 19, 2025 )
- Unable to search ILLiad requests by Transaction Number in OCLC Statuses Screen ( created Fri Aug 29, 2025 )
- What is the character limit for an NVTGC in ILLiad? ( created Fri Jul 25, 2025 )
- Coverage for electronic journals in ILLiad is not present next to the holding OCLC symbol ( created Tue Jun 24, 2025 )
- Do ILLiad Web Pages Use Bootstrap ( created Mon Jun 16, 2025 )
- Status Lines for Renewals ( created Thu May 29, 2025 )
- Slow Response Loading Large PDF Files ( created Wed May 28, 2025 )
- Libraries are not receiving our ISO cancelation message ( created Wed May 21, 2025 )
- RAPIDILL articles have to be delivered manually through the Electronic Delivery Utility ( created Tue May 20, 2025 )
- Recent SAML vulnerabilities ( created Thu Mar 27, 2025 )
Recently updated articles
- Is there a complete list of Customization Keys in Customization Manager? ( updated Mon Apr 06, 2026 )
- Is it possible to use a SAML connection to authenticate users into their ILLiad accounts without the use of EZproxy? ( updated Mon Apr 06, 2026 )
- Is it possible to add a separate agreement to polices form before or after patrons get to the request stage online? ( updated Mon Apr 06, 2026 )
- Is ILLiad compatible with Windows 11? ( updated Mon Apr 06, 2026 )
- Is ILLiad able to edit PDFs? ( updated Mon Apr 06, 2026 )
- I do not see any EFTSs to generate a file in the Billing Manager ( updated Mon Apr 06, 2026 )
- In ILLiad, Z39.50 isn't displaying the correct location information ( updated Mon Apr 06, 2026 )
- Does the ILLiad Database Manager have a log? ( updated Mon Apr 06, 2026 )
- Where can I get information on Copyright Clearance Center Get It Now? ( updated Mon Apr 06, 2026 )
- In ILLiad, is there a way to delete a patron's request history while keeping stats and collection data? ( updated Mon Apr 06, 2026 )
- In ILLiad, is there a way to add in additional queues that we can mark items "In Transit" and "Check Out" in WebCirc? ( updated Mon Apr 06, 2026 )
- In ILLiad, I am trying to Renew a Borrowing request and nothing is happening ( updated Mon Apr 06, 2026 )
- In ILLiad, how do I set up a routing rule so that Rapid Requests do not go to Awaiting Copyright Clearance? ( updated Mon Apr 06, 2026 )
- In ILLiad, How do I print a Lending invoice for a lost book in the Billing Manager? ( updated Mon Apr 06, 2026 )
- In ILLiad 9, where do we add a formstate tag to the documents that it talks about in the Release Notes? ( updated Mon Apr 06, 2026 )