Pass to Relais
Requests from patrons can be sent to Relais via email using Pass to Relais.
- The customer formats patron requests into a text based email using the labels defined below. These labels are taken from the existing generic script format with additional labels added for patron information.
 - Each request is sent in a separate text based email.
 - Emails are sent to a predefined email address that is dedicated for this purpose.
 - Emails coming into this address are read via the ILL Message Handler. Instructions are provided below on how to configure the ILL Message Handler to accept Pass to Relais requests.
 - The Subject of the email must contain “ILL Request:” It may include an optional request number. For example, “ILL Request:” or “ILL Request: 123456789”. The value after ILL Request: is stored as the External Number field in Relais. External Number is a searchable field.
 - The data included in the email is used to create a new patron request in Relais.
 - If a patron record does not already exist, the patron information provided in the email is used to created a skeletal patron record.
 - No patron data in the email is used to update an existing patron record.
 - Each tag must start on a new line.
 
| 
             Label  | 
            
             Database Field  | 
            
             備註  | 
        
|---|---|---|
| 
             SER:  | 
            
             service_type  | 
            
             Mandatory. Possible values: 
  | 
        
| 
             PUB:  | 
            
             publication_type  | 
            
             Possible values 
 If a value is not provided, then a default value of Journal is used.  | 
        
| 
             TIT:  | 
            
             title  | 
            
             Mandatory.  | 
        
| 
             AUT:  | 
            
             author  | 
            
             
  | 
        
| 
             EDN:  | 
            
             edition  | 
            
             
  | 
        
| 
             P/M:  | 
            
             publisher  | 
            
             
  | 
        
| 
             P/L:  | 
            
             publication_place  | 
            
             
  | 
        
| 
             DAT:  | 
            
             publication_date  | 
            
             Look for a year and store in Publication_Year.  | 
        
| 
             SBN:  | 
            
             isbn  | 
            
             
  | 
        
| 
             BN2:  | 
            
             isbn_2  | 
            
             
  | 
        
| 
             SMN:  | 
            
             ismn  | 
            
             
  | 
        
| 
             CNO:  | 
            
             call_number  | 
            
             
  | 
        
| 
             RPT:  | 
            
             series_title  | 
            
             
  | 
        
| 
             LCN:  | 
            
             bibliography_num  | 
            
             Bibliography = “3” (LCCN).  | 
        
| 
             OCL:  | 
            
             system_number  | 
            
             System_Source = “O” (OCLC Number).  | 
        
| 
             NUM:  | 
            
             add_nums_letters  | 
            
             
  | 
        
| 
             SRC:  | 
            
             info_source  | 
            
             
  | 
        
| 
             ART:  | 
            
             article_title  | 
            
             
  | 
        
| 
             ARA:  | 
            
             article_author  | 
            
             
  | 
        
| 
             VOL:  | 
            
             volume  | 
            
             
  | 
        
| 
             ISS:  | 
            
             issue  | 
            
             
  | 
        
| 
             PAG:  | 
            
             pages_requested  | 
            
             
  | 
        
| 
             SSN:  | 
            
             issn  | 
            
             
  | 
        
| 
             SN2:  | 
            
             issn_2  | 
            
             
  | 
        
| 
             
  | 
            
             
  | 
            
             
  | 
        
| 
             N/R:  | 
            
             need_by_date  | 
            
             YYYY-MM-DD  | 
        
| 
             CO$  | 
            
             max_cost  | 
            
             0 – 9999.99  | 
        
| 
             NOT:  | 
            
             notes1  | 
            
             
  | 
        
| 
             LSB:  | 
            
             library_symbol  | 
            
             Mandatory. Home library symbol of the requesting patron.  | 
        
| 
             PID:  | 
            
             patron_id  | 
            
             Used to look up an existing patron record in Relais. If no patron record exists it is added. 20 characters maximum.  | 
        
| 
             PNM:  | 
            
             patron_name  | 
            
             
  | 
        
| 
             PSN:  | 
            
             patron_surname  | 
            
             Mandatory.  | 
        
| 
             DMD:  | 
            
             deliv_method  | 
            
             Mandatory. A single letter code that corresponds to one of the delivery method codes defined in Relais, e.g., P for Pickup or W for Post to Web. If a value is provided that does not exist in Relais then the delivery method defaults to Mail.  | 
        
| 
             DAD:  | 
            
             deliv_address  | 
            
             Mandatory. If delivery method is (P)ickup use your library system’s pickup location code. If delivery method is W for Post to Web or E(mail) then supply the patron’s email address.  | 
        
| 
             MMD  | 
            
             msg_method  | 
            
             Mandatory. A single letter code that corresponds to the messaging method codes defined in Relais, e.g., E for Email (By including email messaging information, an email address is available for Notify Patron). If a value is provided that does not exist in Relais then the messaging method defaults to Mail.  | 
        
| 
             MAD  | 
            
             msg_address  | 
            
             Mandatory. If the Messaging Method = E(mail) then supply the patron’s email address.  | 
        
| 
             AD1:  | 
            
             address1  | 
            
             
  | 
        
| 
             AD2:  | 
            
             address2  | 
            
             
  | 
        
| 
             CIT:  | 
            
             city  | 
            
             
  | 
        
| 
             STA:  | 
            
             prov_state  | 
            
             
  | 
        
| 
             PCD:  | 
            
             post_zipcode  | 
            
             
  | 
        
| 
             CON:  | 
            
             country  | 
            
             
  | 
        
Examples are provided.
說明:
- If a value is entered that is too long for the corresponding field, the value is truncated. See Field Lengths for the current values for database fields.
 - If a value is entered in an invalid format, the corresponding field is not populated.  A note is added to the Notes with the value that was supplied.  
    
- For example: The Need by Date contains invalid data: 31/12/2014
 
 
Configure ILL Message Handler to accept Pass to Relais requests
If you are using the Relais Hosted service, submit a ticket to Support requesting a configuration change.
- Login to Administer Settings.
 - Select the Application Settings tab.
 - Open the Pre-Processing section.
 - Open ILL Message Handler section.
 - Click Edit Extended Settings, to display Extended ILL Message Handler Settings.
 - Click Add Source, and a Pass to Relais value as described below.
 - Click Update.
 

| 
             欄位  | 
            
             說明  | 
        
|---|---|
| Mailbox Active | Set to Yes. | 
| 說明 | Pass to Relais. | 
| Host Name | The address of your email server. | 
| Mail Port | 
             The port used by your email server. Default is 110  | 
        
| User Name | The name of the inbox to be used. | 
| Password/Confirm Password | The password for the email inbox. | 
| Unparsable Mailbox | The address to which unparsable messages are sent. These also display in Review Alerts. | 
| Delete Messages | Set to Yes. This ensures emails are deleted as they are processed by the ILL Message Handler. | 
| Process Daily | Set to No. | 
| Home Library Symbol | Your home library symbol. | 
| Mailbox Customer ID | Select your Customer ID, typically Relais ILL. | 
| Default Library | Your home library symbol. | 
| Default Supplier | Your home library symbol. | 
| Default Service Level | Typically default or select the preferred service level to assign to incoming requests. | 
| Default Req Source | 
             Select Pass to Relais. Note: If Pass to Relais does not display as an option, contact OCLC Support.  | 
        
