Z39.50 tab missing in the Client
Symptom
- All the buttons on the Z39.50 screen are grayed out.
Applies to
- ILLiad Client 9.2.x
Resolution
To repair it, close the ILLiad client, open Add or Remove Programs from the Start menu, select the ILLiad client, choose Modify, and then Repair, then reopen the client and test the Z39.50 tab. IT staff may need to run the repair.
If the repair does not work, try uninstalling and reinstalling the correct version of the Client.
Additional information
If the reinstall does not correct the issue, contact OCLC Support