Featured WorldShare Collection Manager Troubleshooting articles
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Find the most viewed, recently created, and recently updated FAQ and Troubleshooting articles for WorldShare Collection Manager.
Most viewed articles
- Why are my files zipped and how do I unzip them?
- This site attempted to download multiple files automatically warning in Chrome
- How do I synchronize holdings between Alma and WorldCat?
- What is the difference between Backlist and Frontlist collections?
- How do I extract specific MARC records from a MARC file using MarcEdit
- How do I receive a full set of MARC records for my collection?
- Can I use MarcEdit to convert xml files to mrc files?
- How do I use MarcEdit to split a large MARC file into smaller files
- What causes a 404 not found error and how do I fix it
- Why am I getting a server communication error when trying to upload files through Collection Manager?
- Why should I use a dummy collection?
- How does Collection Manager manage WorldCat holdings for knowledge base collections?
- Why am I missing MARC files from my record delivery?
- Can I use MarcEdit to dedupe records in a delivered file?
- Is there a way to get a list of all the ebook titles we hold?
Recently created articles
- I created a one-time query collection saved to a specific filename and records are missing that I would expect to be included, why? ( created Fri Mar 28, 2025 )
- You are prompted to purchase access to a title or notified a title is not available after accessing a knowledge base link ( created Tue Feb 25, 2025 )
- Why am I unable to edit the grouped OCNs on a knowledge base title? ( created Wed Feb 19, 2025 )
- Why are open access ebooks, not in our collection, appearing with the Access Online button in search results? ( created Mon Feb 17, 2025 )
- I have an automatic holdings feed but my initial load of records or new records are not being delivered ( created Thu Jan 30, 2025 )
- How do I delete a title from a custom collection? ( created Tue Jan 28, 2025 )
- Does enabling the Display Staff Members option in the Institution Settings apply retroactively? ( created Mon Jan 27, 2025 )
- Who do I contact if my Contract Cataloging records have errors? ( created Fri Dec 20, 2024 )
- How often do global Kanopy collections get updated by the provider? ( created Mon Nov 11, 2024 )
- I'm receiving MARC records from a collection daily, even though the collection's frequency is not daily ( created Tue Oct 29, 2024 )
- Server communication failed error when trying to edit the ILL allowed setting in a collection ( created Fri Oct 18, 2024 )
- Is it possible to see the collection history past 90 days? ( created Fri Oct 11, 2024 )
- How do I deflect request for video games? ( created Thu Oct 10, 2024 )
- Why did some titles in my knowledge base collection get overwritten or incorrectly updated when I loaded a new KBART file? ( created Fri Oct 04, 2024 )
- I have a Government Publishing Office (GPO) autofeed set up, but I only want it to populate my electronic holdings or vice versa. Is this possible? ( created Wed Sep 25, 2024 )
Recently updated articles
- How can I access JIT information and updates? ( updated Thu Apr 03, 2025 )
- How do I request that a collection be added to the knowledge base or for content to be added to the central index? ( updated Wed Apr 02, 2025 )
- How do I know which collection to select in Collection Manager? ( updated Wed Apr 02, 2025 )
- Why are New Records showing as NONDELIVERY in Usage Statistics record reports? ( updated Tue Apr 01, 2025 )
- How can I troubleshoot problems with file upload/overlay from the WorldShare platform side? ( updated Tue Apr 01, 2025 )
- I created a one-time query collection saved to a specific filename and records are missing that I would expect to be included, why? ( updated Fri Mar 28, 2025 )
- Can I get a data sync project with CatExpress? ( updated Tue Mar 25, 2025 )
- How do I get a list of titles that are in a collection? ( updated Wed Mar 19, 2025 )
- Is there a way to delete WorldCat holdings in batch? ( updated Wed Mar 19, 2025 )
- Why are open access ebooks, not in our collection, appearing with the Access Online button in search results? ( updated Tue Mar 18, 2025 )
- Can I request files of all the print serial holdings for our library? ( updated Tue Mar 11, 2025 )
- Why haven't I received WCP MARC records or label files? ( updated Fri Mar 07, 2025 )
- How do I receive a full set of MARC records for my collection? ( updated Mon Mar 03, 2025 )
- I added a mismatched link to my Dummy collection but the link has not disappeared ( updated Mon Mar 03, 2025 )
- You are prompted to purchase access to a title or notified a title is not available after accessing a knowledge base link ( updated Tue Feb 25, 2025 )