Renewal despite existing hold request
Symptom
- An item is renewed by a user despite a hold request on it.
Applies to
- WorldShare Circulation
- WorldCat Discovery
Resolution
Check if the hold has a date range set. If the renewal occurred before the hold's start date, it will be allowed.
The start and end dates of the hold request are not taken into account at this point.
Additional information
See here for configuration options: Hold requests