Featured WorldShare Circulation Troubleshooting articles
- Last updated
- Apr 28, 2023
- Save as PDF
The translation on this website may be generated by machine translation. The quality and accuracy of machine translation can vary significantly from one text to another. Read the page in original English here.
Find the most viewed, recently created, and recently updated FAQ and Troubleshooting articles for WorldShare Circulation.
Most viewed articles
- Why is my POS Printer not printing automatically?
- How can I configure my SIP2 device/service to work with WMS?
- Can we restore an item that was accidentally withdrawn?
- How do I add a branch location to our WMS?
- How do I locate/access our Circulation Item Inventory Report?
- Why do deleted items still display with a status of Withdrawn, when they should be purged?
- Can a shelving location be changed in bulk to a different shelving location?
- Why am I getting an error message in Service Configuration: "We are unable to process your request at this moment."?
- What does the On Hold Expired status mean?
- How can I change the date format in WorldShare Circulation?
- What should I do when I get the message "Limit reached" in Digby?
- I am unfamiliar with a barcode being 'deprecated', what does that mean?
- How do fixed due dates affect our loan policies?
- How do I add a new patron type?
- How do I remove a branch location from our WMS?
Recently created articles
- Why won't the Create Bill window load? ( created Fri Apr 04, 2025 )
- How to manually remove a suspension from a patron's account ( created Wed Mar 26, 2025 )
- How to tell which loan policy was applied to a checkout in WMS Circulation ( created Tue Mar 18, 2025 )
- Why aren't Circulation overdue notifications going out? ( created Fri Mar 07, 2025 )
- Prompted to create a temporary item when searching a barcode ( created Fri Mar 07, 2025 )
- How do I delete a patron type? ( created Mon Feb 10, 2025 )
- Why is the main library missing from the offline circulation client? ( created Fri Jan 24, 2025 )
- Authentication error when trying to upload offline circulation transactions ( created Mon Nov 25, 2024 )
- Patron custom data is provided in our patron loads but is not displaying in WorldShare ( created Fri Nov 15, 2024 )
- Do recalls take priority over other holds in the hold queue? ( created Wed Oct 23, 2024 )
- We are getting a 'The patron is not verified' Override acknowledgment request. ( created Thu Sep 26, 2024 )
- Why is my RFID pad only reading one item at a time? ( created Wed Sep 11, 2024 )
- Will fines continue to accrue on an account if a replacement cost has been applied by a long overdue policy? ( created Tue Sep 10, 2024 )
- Why are URLs in email notifications displaying as Outlook safe links? ( created Fri Jun 21, 2024 )
- If ‘Prefer available items at the pickup location’ is set to No, can we forward the hold request to another branch? ( created Wed Jun 05, 2024 )
Recently updated articles
- How can I configure my SIP2 device/service to work with WMS? ( updated Wed Apr 09, 2025 )
- What is the best way to remove a barcode for preserving Circulation statistics? ( updated Tue Apr 08, 2025 )
- How can I get a list of all current Circulation patron accounts? ( updated Tue Apr 08, 2025 )
- Why won't the Create Bill window load? ( updated Fri Apr 04, 2025 )
- Why are some buttons greyed out when editing an item in Circulation? ( updated Wed Apr 02, 2025 )
- A patron received a recall notification for an item, but the item was never recalled. ( updated Fri Mar 28, 2025 )
- How to manually remove a suspension from a patron's account ( updated Wed Mar 26, 2025 )
- How do I remove a branch location from our WMS? ( updated Fri Mar 21, 2025 )
- How to tell which loan policy was applied to a checkout in WMS Circulation ( updated Tue Mar 18, 2025 )
- Why is an item showing Withdrawn(Available) Status? ( updated Fri Mar 14, 2025 )
- Prompted to create a temporary item when searching a barcode ( updated Tue Mar 11, 2025 )
- Will fines continue to accrue on an account if a replacement cost has been applied by a long overdue policy? ( updated Mon Mar 10, 2025 )
- Why are the Replacement and Processing fees disappearing when a lost or long overdue item is returned? ( updated Mon Mar 10, 2025 )
- Why aren't Circulation overdue notifications going out? ( updated Fri Mar 07, 2025 )
- Why am I getting the message "OCLC has detected a problem with your institution's authorization credentials" when trying to login to WorldShare Management Services? ( updated Fri Mar 07, 2025 )