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OCLC Support

Access via EZproxy shows error 1015

Symptom

  • Accessing a page through EZproxy results in an error message like this:
    error code: 1015

Applies to

  • EZproxy hosted and standalone

Resolution

Error 1015 is a Cloudflare "Rate Limit" error. 
 
This occurs because the resource providers security filters see a high volume of traffic coming from your single EZproxy IP address and identify it as a potential threat or bot activity.
 
Contact the resource provider and ask them to allowlist your EZproxy IP address.
This will exempt your proxy server from their automated rate-limiting rules.

 

Page ID

68872