Borrowing: Document Delivery
This course is intended for library staff of libraries considering or that enabled Document Delivery – an option for borrowing libraries to supply their own items or Open access items to their patrons.
This self-paced course provides the basic skills needed to configure Tipasa document delivery functionality and efficiently manage document delivery requests. After completing this course, you will be able to configure automations, patron request workforms, and notifications to facilitate document delivery; fulfill requests from your patrons for physical or electronic resources that your library holds or licenses, as well as open access resources; and change fulfillment type between document delivery and ILL request.
You will find short videos, instructions, useful resources, and quizzes to check your knowledge, all at your own pace.
After completing the course and course quiz, please take a few moments to complete this brief survey.